Presentation of the customer file

For each of your customers registered in your back office, you have a dematerialised "customer file", from which you can manage everything relating to your customer (changes in weight, programme, eating plan, questionnaire, notes, etc.).

To access it, in the "Clients" menu in your back office, click on the client of your choice in the list that appears. This will take you to this menu :

All the information is divided into the following sections:

• Profile
• Parameters
• Statistics (anthropometric & nutrition)
• Notes
• Classification
• Questionnaires
• Calendar

Profile

Here you'll find all the information you need about current dietary programmes and plans, weight change, number of sessions completed and activity over the last 15 days.

For more information, see this article.

Settings

In this section you can set all your customer's anthropometric and nutritional information (such as calorie target or macronutrient breakdown for the day).

For more information, see this article.

Statistics

Keep track of your customer's various health parameters :

• Body measurements (more information in this article)
• Nutrition (more information in this article)
• Sleep patterns
• Stress levels
• Body composition
• Physical activity

Notes

Here you have access to all public and private notes concerning your customer.

For more information, see this article.

Rankings

Here you can see your customer's ranking (overall and by team).

For more information, see this article.

Questionnaires

Find all the questionnaires shared with your customer directly or indirectly.

For more information, see this article.

Calendar

Access your customer's calendar directly via this section. You'll be able to see their recorded activities, meals, etc.

Updated on: 23/01/2026